2023 Class Offerings

Effectively Investigating Claims of Harassment or Other Misconduct

Investigations can help the organization identify and resolve internal problems before they become widespread. Given that every complaint has the potential to become a lawsuit, employers should investigate every case in a manner in which it can be presented to a court of law, if necessary.
Given the legal standards set out by the EEO of conducting a “reasonable” investigation, employers can reduce legal risk and enhance employee relations by how they respond to claims of harassment.
• Learn the appropriate practices in conducting an investigation that courts endorse to avoid mistakes that can punish your company with damaging awards.
• Who should conduct investigations? An untrained investigator can lead to costly mistakes and erode confidence in management.
• Learn appropriate questioning techniques that lead to making and documenting conclusions that can avoid the “he said, she said – no determination”.
• How to handle the roadblocks such as witnesses clamming up, claimant demanding confidentiality, manager’s having foregone conclusions and the pressure to “wrap” this up.
• Understand that CLOSURE matters. It matters for the organization not admitting liability, fostering good workplace culture, and avoiding retaliation. Retaliation is the type of claim that most employers lose and it is costly.

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Learn How to Navigate the Minefield of Employment Law

The landscape of employment law is constantly changing and as a manager, you are required to know how to manage without stepping in the minefield. Unfortunately, ignorance of the law is not a defense. And, mistakes are costly. According to EEOC data, the average out-of-court settlement for employment discrimination claims is about $40,000. Studies of verdicts have shown that about 10% of wrongful termination cases result in a verdict of $1 million or more. Of these, employers lost at least half of all cases.
• Learn what to do when faced with a harassment situation.
• Know the law when dealing with pregnancy in the workplace.
• Did you know that for the first time ever, disability claims topped race claims in the workplace?
• How does telework change the manager’s obligations?
• Did you know that you may not be discriminating but what you do after the complaint can be considered retaliation? And then you lose that case?
• When to step into the fray and when to get help.

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Supervisory Development

This program is designed for those who have recently been promoted to a leadership role, or someone seeking further advancement. In today’s business environment, every supervisor must assume more responsibility and knowledge to increase productivity and keep their organization competitive. The program will touch on topics like communication, motivation, and delegation.

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